Shipping and Delivery Policy


At Evora, we strive to prepare and deliver your order to you as quickly and carefully as your choices deserve.

Delivery Areas

We offer delivery to all countries in the Middle East. Available shipping options may vary by country and city.

Order Processing

Order processing and preparation takes from 1 hour to 24 hours before being handed over to the shipping company.

After the order is shipped, delivery usually takes from 1 to 2 days in Riyadh

Other regions of Saudi Arabia: from 2 to 5 business days

Shipping Fees

  • Free shipping when ordering two pieces or more.

  • Shipping fees are calculated for orders containing one piece, and their value is displayed upon checkout.

  • When taking advantage of the offer "Choose two pieces and get the third one free", you will receive the third piece for free in addition to free shipping.

Estimated Delivery Time

The mentioned durations are estimates and may vary in some cases due to the customer's location, order volume, holidays, or circumstances beyond our and the shipping company's control.

Delivery Information

Please ensure that the name, phone number, address, city, and country are written correctly and completely when completing the order.

EVORA is not responsible for delays caused by incorrect or incomplete delivery information. If you notice an error in the order details, please contact customer service as soon as possible. Modifications to the data cannot be guaranteed after the order has been handed over to the shipping company.

Order Tracking

After your order is shipped, you will receive shipping information and tracking details via the contact information registered in the order, whenever the tracking service is available from the shipping company.

Delayed Order

If your order exceeds the estimated delivery time, please contact EVORA customer service and provide us with the order number so we can follow up on the shipment with the shipping company.

Damaged or Incomplete Orders

If your order arrives damaged or is missing a product, please contact customer service and send the order number and clear photos of the order and packaging, so we can review the situation and assist you.

Contact Us

For any inquiries regarding shipping or delivery, you can contact the Evora customer service team through the contact methods displayed in the store.